.png)
Shipping
At The Beaded Chain, we use Sendle, Australia's first 100% carbon neutral delivery service.
Charges:
Australia
$8 for 500g satchel
FREE shipping on all Australian orders over $60.
Delivery times:
Same City 2 - 6 days
National 6 - 10days
New Zealand
$10 for 500g satchel
FREE shipping on all New Zealand orders over $60
Delivery times:
10-16 days
International
$20 for a 550g satchel
FREE shipping on all INternational orders over $100
Delivery times:
10-28 days
PLEASE NOTE: COVID-19 has significantly impacted delivery times and the above times are a guideline.
Returns & Refunds
Please choose carefully.
We don't normally give refunds if you simply change your mind or make a wrong selection.
Exchanges and refunds can be given where goods are faulty through normal use within 21 days from receipt of purchase.
The item will be repaired if possible and if not a credit note or refund will be given.
Please note: due to the handmade and the recycled nature of our products there may be some imperfections and variations. The condition of rescued and restored jewellery is written in the individual product descriptions.
Contact us if you have any problems with your purchase.
The following items can't be returned or exchanged because of the nature of these items unless they arrive damaged or defective :
-
Custom or personalised orders
-
Earrings
Care Instructions
A good rule of thumb when caring for your jewellery is that it should be the last thing you put on when going out the door and the first thing you take off when you get home.
